Introduction
This Privacy Policy describes how MzansiGrid (the "App"), provided by Kgutlane Ralijeje ("we," "us," or "our"), collects, uses, and discloses your information when you use our mobile application. By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you create an account, we collect your name, email address, and profile picture. We use Firebase (a Google service) to securely collect, store, and manage these personal details, including your email address.
- Vehicle Information: You may choose to provide information about your vehicle, such as make, model, and photos.
- Usage and Device Data: We automatically collect information on how you access and use the App, including your device's Internet Protocol (IP) address, device identifiers (such as Android Advertising ID or Firebase installation IDs), device type, operating system version, the pages you view, app crash reports, and the time and date of your visit.
- Location Data: With your permission, we may collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS, and other sensors. You can enable or disable location services when you use our App at any time through your device settings.
2. How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our App and its features.
- To notify you about changes to our App.
- To allow you to participate in interactive features of our App when you choose to do so (e.g., posting content, joining events).
- To provide customer support.
- To gather analysis or valuable information so that we can improve our App.
- To monitor the usage of our App.
- To detect, prevent, and address technical issues.
3. Information Sharing and Disclosure
We may share your personal information in the following situations:
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., Firebase for hosting and database services).
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
We do not sell your personal information to third parties.
4. Data Retention and Deletion
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Data Deletion Rights: You have the right to request the deletion of your personal data. You can delete your account and associated data directly within the App by navigating to Settings > Delete Account (if available). Alternatively, you may request data deletion by contacting us at info@mzansigrid.app. Upon receiving a request, we will delete your personal information within 30 days, except where retention is required by law.
5. Security
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
6. Your Rights
You have the right to access, update, or delete the information we have on you. You can do this directly within your account settings in the App. If you are unable to perform these actions yourself, please contact us to assist you.
7. Children's Privacy
Our App is not intended for use by anyone under the age of 18 (as per our Terms of Service). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@mzansigrid.app